Government Equalities Office (GEO) Correspondence


Correspondence of a patient with the Government Equalities Office (GEO) contending discrimination by the DWP and Atos Healthcare.

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Government Equalities Office (GEO) Correspondence

Letters Emails and Dates

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Government Equalities Office15 June 2010EmailToComplaining about the DWP.
 2 July 2010EmailFromDid not fall within the remit handed to DWP.

Government Equalities Office

Email to the GEO - 15 June 2010 15:57

Email complaining of the use by the DWP of the term customer and discriminating against the disabled.

    Subject: Equality and the DWP

Dear Sir,

I would like to formally complain about the Department for Work and Pensions (DWP) in respect of how they have implemented the Welfare Reform Act and in particular the language they use for patients and claimants with English as their first language. I further would like to complain that I have been treated poorly.

I refer you to the Equalities Act 2010. The DWP have failed in respect of:

  • Making information accessible for disabled people

  • Treating disabled people poorly, without a good reason

I attach my letter to the DWP dated 11 March 2010. I have not received a reply. I believe this is evidence regarding making information accessible and in treating me poorly.

I am terminally ill with a primary brain tumour. I have published all correspondence on my website If you review this correspondence, I believe that this provides evidence in respect of treating disabled people poorly.

I would like you to investigate this matter and assist me in receiving an explanation from the DWP as to why I have received such a service from the DWP. I would like your assistance in receiving compensation.

Thank you

Yours faithfully

The attached letter.

Email from the GEO - 2 July 2010 15:57

Email outside remit.

Dear Mr B...

Thank you for your email of June 15th. As the issues you raised did not fall within the remit of the Government Equalities Office, I passed on your letter to the Department for Work and Pensions for a response. I understand that they have now replied to you and you should be in receipt of this. If you are not satisfied with their response, can I recommend you contact your local MP who can escalate the matter to the Parliamentary Ombudsman. Yours sincerely

Kimberley Reed

Government Equalities Office